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  • Max Moullin
  • International journal of health care quality…
  • 2004
A well-designed performance measurement system is vital for ensuring that organisations deliver cost-effective, high-quality services that meet the needs of service users. Without feedback on all(More)
  • Max Moullin
  • International journal of health care quality…
  • 2004
A large number of taskforces and other quality improvement teams have been set up to achieve change in recent years, both in health and elsewhere, but there has been relatively little systematic(More)
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