A Trust Model for Consumer Internet Shopping
- Matthew K. O. Lee, E. Turban
- BusinessInternational Journal of Electronic Commerce
- 1 September 2001
The findings indicate that merchant integrity is a major positive determinant of consumer trust in Internet shopping, and that its effect is moderated by the individual consumer's trust propensity.
The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities
- Christy M. K. Cheung, Matthew K. O. Lee, Neil Rabjohn
- BusinessInternet Research
- 6 June 2008
An information adoption model was developed to examine the factors affecting information adoption of online opinion seekers in online customer communities and found comprehensiveness and relevance to be the most effective components of the argument quality construct.
Online social networks: Why do students use facebook?
- Christy M. K. Cheung, Pui-Yee Chiu, Matthew K. O. Lee
- Business, Computer ScienceComputers in Human Behavior
- 1 July 2011
Acceptance of Internet-based learning medium: the role of extrinsic and intrinsic motivation
- Matthew K. O. Lee, Christy M. K. Cheung, Zhaohui Chen
- BusinessInformation Manager (The)
- 1 December 2005
What drives consumers to spread electronic word of mouth in online consumer-opinion platforms
- Christy M. K. Cheung, Matthew K. O. Lee
- BusinessDecision Support Systems
- 1 April 2012
A framework of ERP systems implementation success in China: An empirical study
- Zhe Zhang, Matthew K. O. Lee, Pei Huang, Liang Zhang, Xiao-yuan Huang
- Business
- 18 October 2005
A theoretical model of intentional social action in online social networks
- Christy M. K. Cheung, Matthew K. O. Lee
- BusinessDecision Support Systems
- 1 April 2010
Critical success factors of enterprise resource planning systems implementation success in China
- L. Zhang, Matthew K. O. Lee, Zhe Zhang, Probir Banerjee
- Business, Computer Science36th Annual Hawaii International Conference on…
- 6 January 2003
This study attempts to study critical success factors affecting enterprise resource planning (ERP) systems implementation success in China with focus on both generic and unique factors.
Examining the influence of online reviews on consumers' decision-making: A heuristic-systematic model
- Kem Z. K. Zhang, S. J. Zhao, Christy M. K. Cheung, Matthew K. O. Lee
- BusinessDecision Support Systems
- 1 November 2014
Understanding the sustainability of a virtual community: model development and empirical test
- Christy M. K. Cheung, Matthew K. O. Lee
- BusinessJournal of information science
- 1 June 2009
Satisfaction, commitment, group norms are found to have significant impacts on intention to continue using and intention to recommend the community to others, while social-related factors are more important in determining commitment and group norms.
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