Matt Wimble

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We develop a model to analyze the benefits and constraints of process standardization under environmental conditions which demand a high degree of sequential variety. The model shows that the enabling value derived from standardization is an exponential function of the number of services offered and the number of service providers. The model also shows that(More)
Although research on the economic value of IT has predominantly focused on firm-level impacts, recent studies have begun incorporating industry-level variables to examine their impact on the value a firm obtains from its IT investments. This trend originated in the aim to offer better contextualized explanations for the differences in value firms obtained(More)
Measuring the impact of information technology (IT) investment on firm performance is a long standing issue among both information systems (IS) and researchers in other disciplines. Most research to date on the impact of IT spending on firm performance has focused on the returns that IT investments can provide to firms. Initial studies showed no impact of(More)
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