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Objectives Over the years, IT has become the backbone of businesses to the point where it would be impossible for many to function (let alone succeed) without it. As a result of its increasing role in the enterprise, the IT function is changing, morphing from a technology provider into a strategic partner. Concurrent to these changes, the IT infrastructure(More)
In this paper, we present work in progress on the Electronic Contract Framework, an agent-based framework for the automation of contractual relationships. Electronic contracts are the cornerstone of this framework and contractual agents manipulate these abstractions to specify business relationships and to automate their execution. We first define the(More)
In this work, we have been principally concerned with the representation of contracts so that their normative state may be tracked in an automated fashion over their deployment lifetime. The normative state of a contract, at a particular time, is the aggregation of instances of normative relations that hold between contract parties at that time, plus the(More)
The automated performance monitoring of contracts, in terms of tracking contract state, is an important issue investigated in this work. We define contract state to be the sum of the normative relations that hold between contract parties. In order to facilitate state tracking, we define an XML formalisation of the Event Calculus, ecXML. This language is(More)
In this paper we describe a model based approach to making resource allocation decisions driven by the value of those decisions to the business. We believe this enables a generic approach to realizing close-loop management. Our solution is centered on two technologies being developed at HP Labs: Quartermaster and Management by Business Objectives (MBO). Our(More)
In this paper we address the problem of ensuring business-IT alignment. We describe a method and a system for decision support in IT service management driven by alignment with the business objectives of the enterprise that the IT supports. Our technical proposition, called IT management by business objectives (MBO) is applicable to most of the domains of(More)
This technical report concerns the application of market-based control to dynamic resource allocation within a utility data center or other distributed computing infrastructure. The report is intended to do two things. First, it demonstrates a possible instantiation of the market paradigm in an outsourced-services context, describing a suitable market(More)
In this paper, we introduce a Business Aware Framework for the Management of policy enabled IT Systems and its application to Utility Computing Environments. The framework couples two main subsystems on top of an IETF-like policy-based resource control layer. They are MBO (Management by Business Objectives) where the decision ability supported by analysis(More)