Mascha C. van der Voort

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Complex systems, like surgical robots, are designed by engineers. It is very difficult for them to determine the different needs and desires of all stakeholders. Especially when designed from scratch, end user input is essential in creating a system that has added value, is user friendly, and can be easily integrated into practice. For the development of a(More)
Partially automated driving is expected to increase traffic efficiency. However, automation causes human factors concerns. One concern is the reduced operability during transitions between automation level, e.g. when failures occur. These concerns ask for a more justifiable implementation of automation for automobile appliances. As a first step towards(More)
Through the years, many methods and tools have been developed that support designers in creating good products. Current trends, for example, are to use virtual reality (VR) simulation, gaming principles, and scenario based techniques during product design processes. Each of these methods and tools contributes to the potential effectiveness and efficiency of(More)
This paper aims to illustrate that the dominating rational-analytic perspective on the Fuzzy Front End (FFE) of innovation could benefit by a complementary sociointeractive perspective that addresses the social processes during the FFE. We have developed a still fledgling socio-interactive framework blending existing knowledge of the FFE with theories from(More)
More and more consumer products are used in situations that are characterized by varying users, user characteristics, environments and purposes. This increase of the ‘dynamics’ of use situations is caused by technological developments. The ongoing trend of automation of services results in an increasing number of products that are used by a wide variety of(More)
This paper explains the possible uses of scenarios in product design. A scenario classification is proposed as a framework to create, use and reuse different types of scenarios in a product design process. Our aims are three-fold: (1) to obtain a better view on the extent to which scenarios can be useful to a product design process, (2) to identify in which(More)