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0963-8687/$ see front matter 2009 Elsevier B.V doi:10.1016/j.jsis.2009.06.002 * Corresponding author. Tel.: +1 314 516 6127; fa E-mail address: Mary.Lacity@umsl.edu (M.C. Lac 1 Besides these rational reasons, some studies fin Hirschheim, 1993). This paper reviews research studies of information technology outsourcing (ITO) practice and provides substantial(More)
tice of transferring IT assets, leases, staff, and management responsibility for delivery of services from internal IT functions to third-party vendors—has become an undeniable trend ever since Kodak’s 1989 landmark decision. In recent years, private and public sector organizations worldwide have outsourced significant portions of their IT functions, among(More)