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nformation technology outsourcing—the practice of transferring IT assets, leases, staff, and management responsibility for delivery of services from internal IT functions to third-party vendors—has become an undeniable trend ever since Kodak's 1989 landmark decision. In recent years, private and public sector organizations worldwide have outsourced(More)
The origins and history of a single case study of large-scale Information Technology (IT) out-sourcing in the 1994–99 period is investigated in the United Kingdom Defence sector. Such deals are high risk and the paper describes types of risk and how the client organization sought to mitigate these. These risks and mitigation approaches are then analysed(More)