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Business process management and business rules management both focus on controlling business activities in organizations. Although both management principles have the same focus, they approach manageability and controllability from different perspectives. As more organizations deploy business process management and business rules management, this paper(More)
The improvement of business processes, to date, primarily focuses on effectiveness and efficiency, thereby creating additional value for the organization and its stakeholders. The design of processes should also ensure that its result and the value obtained compensates for the risks affecting this value. In this paper the different kinds of risk affecting a(More)
Agile software development has evolved into an increasingly mature software development approach and has been applied successfully in many software vendors' development departments. In this position paper, we address the broader agile service development. Based on method engineering principles we define a framework that conceptualizes an operational way of(More)
Managing and supporting the collaboration between different actors is key in any organizational context, whether of a hierarchical or a networked nature. In the networked context of ecosystems of service providers and other stakeholders, BPM is faced with different challenges than in a conventional hierarchical model, based on up front consolidation and(More)
Business rules management solutions are widely applied, standalone or in combination with business process management solutions. Yet scientific research on business rules management solutions is limited. The purpose of this paper is to define the business rules management solution problem space. Using contingency theory and relational theory as our lens, we(More)