Martijn Zoet

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The improvement of business processes, to date, primarily focuses on effectiveness and efficiency, thereby creating additional value for the organization and its stakeholders. The design of processes should also ensure that its result and the value obtained compensates for the risks affecting this value. In this paper the different kinds of risk affecting a(More)
Business process management and business rules management both focus on controlling business activities in organizations. Although both management principles have the same focus, they approach manageability and controllability from different perspectives. As more organizations deploy business process management and business rules management, this paper(More)
Businesses may apply concepts of agility as a strategy to take up challenges in the rapidly changing business environment. Agility is defined as " the ability of a sensitive [organization] that exhibits flexibility to accommodate expected or unexpected changes rapidly, following the shortest time span, using economical, simple and quality instruments in a(More)
Managing and supporting the collaboration between different actors is key in any organizational context, whether of a hierarchical or a networked nature. In the networked context of ecosystems of service providers and other stakeholders, BPM is faced with different challenges than in a conventional hierarchical model, based on up front consolidation and(More)