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Recent empirical evidence identifies interorganizatonal relationships in general and chain relationships in particular as a critical channel for interorganizational learning. Learning may not only be a result of interorganizational relationships, however; it may also be a primary cause of them. Although this idea is implicit in most past research on(More)
This study is about the adoption of Web-based transactional banking (WBTB). A theoretical model integrating the efficiency-choice and neo-institutional perspectives was developed and tested using data from the population of all banks and thrifts in the United States. Does the Internet level the competitive landscape for small firms? Our results show that(More)
Trust is of great interest in organizational research and the social sciences. It is argued here that any theory of trust ought to treat a set of observed empirical regularities as constraints. A constraint on a theory is either an assumption made in constructing the theory (e.g., we assume people have a tendency to be fair in their dealings with others) or(More)
1 This paper is dedicated to Doug Jenkins, who showed me the value of and pleasure in studying things methodological. He was a wonderful guide. I wish I could show him this paper; I hope he would have liked it. Thanks to Fernando Olivera for encouraging me to write this paper. Thanks to Bob Sutton for really pushing me to write this paper. Thanks to Barry(More)