Sorry, we do not have enough data to show an influence graph for this author.
- Full text PDF available (0)
Journals and Conferences
This is for a panel discussion on the pursuit, selection, and evaluation of a help desk software application. We are well into the process of selecting a new help desk incident and call tracking application to replace our much-despised one. This is a familiar and well-traveled path for many help desks at colleges and each seem to approach the process anew.… (More)