Marilyn A. Walker

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This paper presents PARADISE (PARAdigm for Dialogue System Evaluation), a general framework for evaluating spoken dialogue agents. The framework decouples task requirements from an agent's dialogue behaviors, supports comparisons among dialogue strategies, enables the calculation of performance over subdialogues and whole dialogues, specifies the relative(More)
It is well known that utterances convey a great deal of information about the speaker in addition to their semantic content. One such type of information consists of cues to the speaker’s personality traits, the most fundamental dimension of variation between humans. Recent work explores the automatic detection of other types of pragmatic variation in text(More)
Designing the dialogue policy of a spoken dialogue system involves many nontrivial choices. This paper presents a reinforcement learning approach for automatically optimizing a dialogue policy, which addresses the technical challenges in applying reinforcement learning to a working dialogue system with human users. We report on the design, construction and(More)
This paper has three aims: (1) to generalize a computational account of the discourse process called CENTERING, (2) to apply this account to discourse processing in Japanese so that it can be used in computational systems for machine translation or language understanding, and (3) to provide some insights on the effect of syntactic factors in Japanese on(More)
A growing body of work has highlighted the challenges of identifying the stance a speaker holds towards a particular topic, a task that involves identifying a holistic subjective disposition. We examine stance classification on a corpus of 4873 posts across 14 topics on ConvinceMe.net, ranging from the playful to the ideological. We show that ideological(More)
Recently, a number of authors have proposed treating dialogue systems as Markov decision processes (MDPs). However, the practical application of MDP algorithms to dialogue systems faces a number of severe technical challenges. We have built a general software tool (RLDS, for Reinforcement Learning for Dialogue Systems) based on the MDP framework, and have(More)
This paper presents PARADISE PARAdigm for DIalogue Sys tem Evaluation a general framework for evaluating and comparing the performance of spoken dialogue agents The framework decou ples task requirements from an agent s dialogue behaviors supports comparisons among dialogue strategies enables the calculation of per formance over subdialogues and whole(More)
Deliberative, argumentative discourse is an important component of opinion formation, belief revision, and knowledge discovery; it is a cornerstone of modern civil society. Argumentation is productively studied in branches ranging from theoretical artificial intelligence to political rhetoric, but empirical analysis has suffered from a lack of freely(More)
Mobile interfaces need to allow the user and system to adapt their choice of communication modes according to user preferences, the task at hand, and the physical and social environment. We describe a multimodal application architecture which combines finite-state multimodal language processing, a speech-act based multimodal dialogue manager, dynamic(More)