Maria Gabriela Alvarez-Ryan

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initiated an effort to increase the visibility of software usability, the Industry USability Reporting (IUSR) Project 1. Cooperating in the IUSR project are prominent suppliers of software and representatives from large consumer organizations. The IUSR project is a product of the Visualization and Usability Group, Information Access Division, of Information(More)
We describe a case study depicting two different strategies for creating a spoken language understanding (SLU) module for a complex telecommunications natural language application. During Phase 1 we created an Annotation Guide that defines semantic call-types and uses these call-types to train the SLU. In Phase 2 we separated the process of creating the(More)
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