Maria Clara Casalini

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We present a model for collaborative problem solving in Virtual Communities of Practice. The model applies a repository, comprising resources, properties and statements, to underpin the process of problem-solving. The process allows for formulating, exploring, matching and gradually refining abstract problem descriptions (one kind of resource) into the(More)
The paper presents a formal model for a knowledge repository shared by members of a Virtual Community of Practice (VCPs), describes how the repository can be used to underpin collaborative problem solving, and how to build computer support for such processes. The repository comprises the resources used and developed by VCPs particularly through problem(More)
The paper presents a case study illustrating a collaborative problem solving process in Virtual Communities of Practice. The process relies on the existence of an underlying shared knowledge base – a repository of resources, and is carried out collaboratively by members of the community in six defined steps. The case study presents a Virtual Community of(More)
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