Maria Aparecida Gouvêa

Learn More
The aim of this paper is to investigate the constructs of Technology Readiness Index (TRI) and the Decomposed Expectancy Disconfirmation Theory (DEDT) as determinants of satisfaction and continuous use intention in e-learning services applied in public organizations. The research was conducted by online survey in a sample of 343 employees of two public(More)
PURPOSE To explore which measures could predict the persistency of developmental language impairment (DLI) based on the association between the initial language assessment and the therapeutic prognosis of the child. METHODS In this retrospective study, the records of 42 children with diagnosis of DLI were analyzed. Participants' age varied from 21 to 63(More)
This study presents an evaluation of expectations and perceptions of individual bank clients with high earnings in the municipality of São Paulo, in Brazil. A quantitative survey with 206 interviewees was carried through drawing on attributes of bank services as well as models and scales provided by the relevant literature. The scales of quality,(More)