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In this paper we focus on large-scale IS implementation using the lens of absorptive capacity. Our case study concentrates on the double loop learning process that occurs over the implementation phase of ERP which we depict as a series of learning cycles. From this perspective, ERP implementation is best viewed not as a one-time process but rather as a(More)
In this paper we suggest that ES (Enterprise systems) implementation is an absorptive capacity (AC) challenge. However, we acknowledge that the insights provided by the AC lens are limited in that the construct takes into account only the possession perspective of knowledge and the concept of power is very weakly discussed. We argue that ES implementations,(More)
The paper arises from research that examined a healthcare coordination improvement initiative that was focused on increasing knowledge sharing among a network of healthcare workers involved in the care of children with complex medical needs. Part of this initiative involved a summary medical note (the SPOC) that was paper-based and carried by parents(More)