Learn More
To solve a problem, needed information and problem-solving capabilities must be brought together. Often the information used in technical problem solving is costly to acquire, transfer, and use in a new location-is, in our terms, "sticky." In this paper we explore the impact of information stickiness on the locus of innovation-related problem solving. We(More)
and two anonymous reviewers from Management Science who provided helpful and insightful comments on earlier versions of this paper. Abstract Engineering design often involves a very complex set of relationships among a large number of coupled problems. It is this complex coupling that leads to iteration among the various engineering tasks in a large(More)
/ ABSTRACT This paper examines the introduction of new technologies in the manufacturing environment and addresses two central questions. First, how can factories introducing new process technology deal with change rapidly and effectively? Further, what fundamental organizational changes are necessary to enable plants to respond successfully to the(More)
This paper focuses on the process of introducing new production technologies into existing plants. It describes results from a study of 48 new process introduction projects in a leading global manufacturing company. Extensive quantitative and qualitative data were collected on the characteristics of the change in each case, the activities undertaken in(More)
^ ABSTRACT This paper develops a framework that distinguishes two key characteristics of technological change in the manufacturing process. While technical complexity refers to the number and uniqueness of new components, systemic shift refers to changes in production principles and relationships. Descriptive evidence from a sample of new process(More)
This paper examines the introduction of new technologies in the manufacturing environment. It presents results of a study of new equipment introductions in eight manufacturing plants in Italy, West Germany, and the United States. Drawing on both quantitative and qualitative data on 48 introduction projects, the paper examines variations in performance and(More)
This paper develops a framework that distinguishes two key characteristics of technological change in the manufacturing process. While technical complexity refers to the number and uniqueness of new components, systemic shift refers to changes in production principles and relationships. Descriptive evidence from a sample of new process introductions(More)
This paper describes the nature of adaptive learning processes in organizations. We examine the process of problem solving around new manufacturing equipment following field tests and early factory use. We find that adaptation is a situated process, in that different organizational settings (1) contain different kinds of clues about the underlying issues,(More)