Marcel Christ

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In the last few years, it has become common for organizations to document work practices by means of business processes diagrams. An analysis of the assumptions underlying process modeling, shows that this procedure pursues two seemingly contradictory goals: on the one hand, it aims at formalizing work practices into diagrams that set out a defined(More)
Keywords: Business process modelling Sociomateriality Business process management Organisational change Flexibility Actor-network theory a b s t r a c t Business process modelling has contradictory effects on flexibility: on the one hand, recent approaches to process modelling in organisations have been used to pursue flexibility as a strategic goal. On the(More)
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