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Theme 25: Dancing with users: How to organize innovation with consumers and users? Abstract: We describe methods and practices of early user involvement and human-centred design: how researchers and designers, in the ICT industry, attempt to cooperate with end-users, with the goal of making a better match with end-users' needs and preferences. We describe(More)
The International Energy Agency (IEA), an autonomous agency, was established in November 1974. Its primary mandate was – and is – twofold: to promote energy security amongst its member countries through collective response to physical disruptions in oil supply, and provide authoritative research and analysis on ways to ensure reliable, affordable and clean(More)
The aim of the project that underlies this paper is to advance our understanding of we-centric ICT services. Such services are meant to support people who work, communicate and cooperate in dynamic groups. An exploration of the qualities of such services yields delicate questions about for example group membership, social appropriateness, dynamic tasks,(More)
In this essay several virtues are discussed that are needed in people who work in participatory design (PD). The term PD is used here to refer specifically to an approach in designing information systems with its roots in Scandinavia in the 1970s and 1980s. Through the lens of virtue ethics and based on key texts in PD, the virtues of cooperation,(More)
to engage in recreational activities requires, for example, safe ways to travel to these activities and a mindset that motivates people to actually go there. I believe the CA can help to steer clear of two typical designer obsessions: technologies and activities. The CA requires that, ideally, people are enabled to access and use technologies in order to(More)