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abstract The Internet provides a new digital opportunity for realizing democracy in public administration, and this study raises a central question: What factors determine public officials' acceptance of the practice of digital democracy on government Web sites? We focused on online policy forums among many practices of digital democracy. To gauge public(More)
This new report builds upon a previous IBM Center publication by John O'Looney, " Using Technology to Increase Citizen Participation in Government: The Use of Models and Simulation. " In that report, Professor O'Looney described early efforts to engage citizens via the use of models and simulations. Those tools can be used both to educate citizens about(More)
abstract This article evaluates the current practice of digital government in large municipalities worldwide. The study assesses 84 cities from around the world that use a five-stage e-government framework. Our research and methodology goes beyond previous research by utilizing 92 measures that were translated into the native language of each city. In(More)
This article attempts to show the frontier of government performance measurement. First, it introduces the sophisticated and effective strategies that public agencies have utilized for performance measurement within a comprehensive approach to productivity improvement. Multiple measures have been developed to improve a variety of management functions such(More)
abstract This article evaluates the current practice of digital government in large municipalities worldwide. The study assesses 84 cities from around the world that use a five-stage e-government framework. Our research and methodology goes beyond previous research by utilizing 92 measures that were translated into the native language of each city. In(More)