Mansour Zarrin

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This study presents an integrated simulation and data envelopment analysis (DEA) approach to increase the quality of service in a neurosurgical intensive care unit (ICU). The aim of this study is to capture the main factors which have negatively affects the patients' satisfactions and figure out their optimized levels. In order to avoid any interruption in(More)
OBJECTIVE Nowadays, effective scheduling of patients in clinics, laboratories, and emergency rooms is becoming increasingly important. Hospitals are required to maximize the level of patient satisfaction, while they are faced with lack of space and facilities. An effective scheduling of patients in existing conditions is vital for improving healthcare(More)
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