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As web applications (WebApps) continue to gain popularity, evaluating new generation WebApps poses challenges regarding use of current quality models and their included (sub-) characteristics. For instance, communicability and sense of community are characteristics often neglected in quality modeling. Considering the recently issued ISO/IEC 25010/25012(More)
Perceptions of quality from both designers and users perspective have now stretched beyond the traditional usability, incorporating abstract and subjective concepts. This has led to a shift in human computer interaction research communities’ focus; a shift that focuses on achieving user experience (UX) by not only fulfilling conventional usability needs but(More)
User interface aesthetics, among other design considerations, are considered to be one of the determinants of user satisfaction. Considered more of a subjective aspect, aesthetics have mostly been evaluated with intrusive approaches. However, according to the recent product quality model in ISO 25010, "aesthetics" is listed under the(More)
Learnability has been regarded as a fundamental usability attribute and plays a significant role for the success of software applications. Good learnability not only leads to a better productivity quickly but also plays a vital role in initial adoption or rejection of a technology. To evaluate and hence improve learnability, understanding the factors(More)
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