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An understanding of how software is employed in the field can yield many opportunities for quality improvements. Profiling released software can provide such an understanding. However, profiling… Continue Reading
The idea of leveraging a large user base to drive product improvement is not new. Netscape, Microsoft, and Gnome, for example, have implemented different types of automated failure reports that take… Continue Reading
Failure reproduction and fault isolation are key activities in the post-release phase. As we develop techniques to exploit field data to accelerate and improve these activities, we must be aware of… Continue Reading