Maddalena Sorrentino

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Information and communication technology (ICT) has helped to drive increasingly intense global competition. In turn, this intensity increases the need for flexibility and rapid changeability in ICT to support strategies that depend on organizational agility. We report a comparative, cross-cultural case study of the implementation of Service Oriented(More)
Information and Communication Technology (ICT) has helped to drive increasingly intense global competition. In turn, this intensity increases the need for flexibility and rapid changeability in ICT to support strategies that depend on organisational agility. We report a comparative, cross-cultural case study of the implementation of Service-Oriented(More)
In each industrialized country, the public administration (PA) has significantly shifted its interests to reach the innovative Information and Communication Technologies (ICTs), undergoing important Business Processes Reengineering (BPR) as a result of e-Government projects. The new challenge for public administrations is based on the exploitation of their(More)
JYe are living i 11 exciting times, in which technological innovation and nei41 forms of organization are advancing at a very fast pace. On the organizational side, the laclc of stabili& of the so-called "emergent" orgarzizations, those that are in continuous evoltition and trnnsforrnation, represents a big challenge for Information Systems Development(More)
A new technological standard, called 'Web services' has recently made its first appearance in the Web technologies arena. Our question here is: what is the role of Web services for eGovernment? In the present contribution, the concept of 'political value chain' is introduced and the process of value re-configuration is illustrated, evidencing one of the(More)
Two basic questions are investigated in this contribution: 1) How can we explain the value generation process in the public sector? 2) What is the potential role of Web services technology in this process? Our approach has been to make use of the process theory on business value generation developed by Soh and Markus (1993), adapting the original framework(More)