Maddalena Sorrentino

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Information and communication technology (ICT) has helped to drive increasingly intense global competition. In turn, this intensity increases the need for flexibility and rapid changeability in ICT to support strategies that depend on organizational agility. We report a comparative, cross-cultural case study of the implementation of Service Oriented(More)
Information and Communication Technology (ICT) has helped to drive increasingly intense global competition. In turn, this intensity increases the need for flexibility and rapid changeability in ICT to support strategies that depend on organisational agility. We report a comparative, cross-cultural case study of the implementation of Service-Oriented(More)
This paper aims to highlight the relevance of a cultivation approach with the goal of exploring the concrete implications it may have for public administrations (PA) involved in projects of organisational change. We suggest that adopting an approach to change that reflects the cultivation perspective is an unavoidable choice for PA, much more so than it is(More)
Purpose – Understanding how value is actually generated in e-government projects is one of the most challenging, and relevant, issues in e-government research. This paper aims to investigate the contribution of service-based information technology (IT) integration for generating value in the public sector, proposing a theoretical framework based on the(More)
ICTs are intended to be a powerful tool in support of government transition to the “Digital Age”. The purpose of this paper is to emphasize the importance of integrating a socio-technical perspective into the body of eGovernment practices. The current realisation in Italy of an “Action plan for eGovernment” is a source of interesting preliminary evidence(More)
Taking as a starting point the recent approval of 138 co-financing proposals put forward by numerous Italian public bodies within the context of a national e-government plan, the article poses the question of whether these types of initiatives are really likely to unleash mechanisms capable of improving organisational performance. The evaluation criteria(More)
In each industrialized country, the public administration (PA) has significantly shifted its interests to reach the innovative Information and Communication Technologies (ICTs), undergoing important Business Processes Reengineering (BPR) as a result of e-Government projects. The new challenge for public administrations is based on the exploitation of their(More)