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Total quality management, corporate social responsibility and performance in the hotel industry
Abstract Total quality management (TQM) and corporate social responsibility (CSR) are relevant management philosophies in the hotel industry to be able to generate a sustainable competitiveExpand
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The regional wage gap in the Spanish hospitality sector based on a gender perspective
Abstract In this work we estimate human capital returns in the Spanish hospitality sector using an expanded version of the Mincer wage equation (1974) . In addition, wage differences in the mainExpand
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Eco-innovation and management: an empirical analysis of environmental good practices and labour productivity in the spanish hotel industry
Can the implementation of eco-innovation measures improve apparent labour productivity in hotel establishments? Based on data from a sample of 173 hotel establishments with three or more stars, thisExpand
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The environment and competitive strategies in hotels in Andalusia.
The environment is an intrinsic component of most tourism products, and in segments, such as rural and outdoor tourism, it is the reason for their existence. In recent years, tourists have beenExpand
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A Comparative Analysis of the Provision of Urban Public Transport: Special Re- ference to Malaga City Un análisis comparativo de la provisión del transporte público urbano: Especial referen- cia a la
SUMMARY Currently, the role of public transport is undeniable: large urban areas are not viable unless suitable public transport is available. This paper characterizes the urban public bus network inExpand
Environment and Strategic Behaviour: The Case of Hotelsin and Alusia (SPAIN)
A new way of thinking is influencing the behaviour of both consumers and firms: any tourism activity has a sizeable environmental impact and the roots of environmental problems in this industry lieExpand
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"Total quality, social responsibility and gender in the hospitality industry (WITHDRAWN)"
The objective of this paper is to examine how the implementation of total quality management and corporate social responsibility influences the results of hotels’ stakeholders as an antecedent of b...
Corporate social responsibility, total quality management and hotel performance: the role of gender diversity
(Quintana-Garcia, C; Marchante -Lara, M. and Benavides-Velasco, C. A.) Abstract— Total quality management (TQM) and corporate social responsibility (CSR) are relevant management philosophies in theExpand
Measuring the effects of quality certification on labour productivity: an analysis of the hospitality sector.
Purpose – The purpose of this study was to evaluate the impact of quality certifications on apparent labour productivity in a sample of hotels in Spain. Design/methodology/approach – In line withExpand
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