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Abstract Total quality management (TQM) and corporate social responsibility (CSR) are relevant management philosophies in the hotel industry to be able to generate a sustainable competitive… Continue Reading
Abstract In this work we estimate human capital returns in the Spanish hospitality sector using an expanded version of the Mincer wage equation (1974) . In addition, wage differences in the main… Continue Reading
The environment is an intrinsic component of most tourism products, and in segments, such as rural and outdoor tourism, it is the reason for their existence. In recent years, tourists have been… Continue Reading
SUMMARY Currently, the role of public transport is undeniable: large urban areas are not viable unless suitable public transport is available. This paper characterizes the urban public bus network in… Continue Reading
A new way of thinking is influencing the behaviour of both consumers and firms: any tourism activity has a sizeable environmental impact and the roots of environmental problems in this industry lie… Continue Reading
Can the implementation of eco-innovation measures improve apparent labour productivity in hotel establishments? Based on data from a sample of 173 hotel establishments with three or more stars, this… Continue Reading
The objective of this paper is to examine how the implementation of total quality management and corporate social responsibility influences the results of hotels’ stakeholders as an antecedent of b...
(Quintana-Garcia, C; Marchante -Lara, M. and Benavides-Velasco, C. A.) Abstract— Total quality management (TQM) and corporate social responsibility (CSR) are relevant management philosophies in the… Continue Reading
Purpose – The purpose of this study was to evaluate the impact of quality certifications on apparent labour productivity in a sample of hotels in Spain. Design/methodology/approach – In line with… Continue Reading
Actualmente el transporte urbano comprende una parte muy significativa del total de la movilidad. Las grandes areas urbanas no son viables sin la existencia de un transporte publico adecuado. La… Continue Reading