Ma-José Rodríguez

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In today's information society there is a wide range of resources available to carry out different activities involving Educational Robotics (ER). Teachers can choose from a variety of robotics platforms, such as EIM, IM or I (Electronics/Mechanics/Informatics), as well as different software programs (textual or graphical), and thus eventually create a(More)
A service-level agreement (SLA) is simply a file relating the level of service expected by a customer from a dealer laying out the metrics by which that examination is calculated, and the remedies or penalty, if any, must agreed-upon levels not be absolute. Typically, SLAs are between companies and external suppliers, but they may also be among two(More)
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