M. Fletcher

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Global advances in patient safety have been hampered by the lack of a uniform classification of patient safety concepts. This is a significant barrier to developing strategies to reduce risk, performing evidence-based research and evaluating existing healthcare policies relevant to patient safety. Since 2005, the World Health Organization's World Alliance(More)
Existing notations for modelling information and knowledge on business processes are arbitrarily assigned to intuitively meaningless symbols. These symbolic notations are bias towards the needs of technically engineered stakeholders. A hypothesis that a proposed set of notations, Norm Process Chart, are semantically clearer than these existing notations,(More)
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