Lynne P. Cooper

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Abstr act Project teams represent both a mechanism for accomplishing work and an opportunity for learning within organizations. This paper investigates how an organization can learn from its project teams. It presents a case study of a complete experiential learning cycle within a single organization's new product development process. Post-mortem feedback(More)
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aBstract This article describes the development and operation of a knowledge system to support learning of organizational knowledge at the Jet Propulsion Laboratory (JPL), a U.S. national research laboratory whose mission is planetary exploration and to " do what no one has done before ". JPL 101 is a Web-accessible database of general organizational(More)
This paper proposes a model of knowledge management system (KMS) evolution leading to the realization of competitive advantages as promised throughout the KM literature. Using a framework developed to study e-business capability evolution, the paper presents a case study of a KMS specifically created to enhance an organization's ability to compete for(More)