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Introducing a new technology into an established environment is often slow and painful. This paper discusses how one conventional programming laboratory got started with expert systems through a <italic>cultivation</italic> approach. This approach resulted in three prototype expert systems, which are now used as learning tools for the lab. The knowledge… (More)
The traditional approach to developing a computer system is to gather requirements, write the specifications, code the programs, write the documentation, test, distribute, then wait for the accolades. Sometimes the accolades are long in coming. Sometimes they never come. People draw funny cartoons about how the system turns out differently form the basic… (More)
Evaluating the quality of a computer system is not easy, partly because the concept of quality is subjective. Most people would agree it means the system does not abnormally terminate, is user-friendly, and does the job we expect it to do. It is quite possible to find an expert system that fits the first two criteria, but finding one that satisfies user… (More)