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Concurrent think-aloud protocol (CTA) is often used in usability test settings to gain insight into participants’ thoughts during their task performances. This study adds to a growing body of research within technical communication that addresses the use of think-aloud protocols in usability test settings. The eye movements and verbalizations of 10(More)
In usability testing, eye tracking has been used to gain insight into human behavior that may not be available through observation or think-aloud protocols. HCI researchers have suggested that the eye movement measures of fixation duration and fixation frequency are related to cognitive processing ease/difficulty and search efficiency/inefficiency. This(More)
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