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The authors of this paper review how complex entities, composed of many interdependent subsystems, such as international rail operators, can improve their ability to recover from incidents through the better management of key interfaces. The principles of Normal Accident Theory and resilience engineering are discussed, and the case study of the Eurostar(More)
The aircraft disaster of the first flight of Operation "Baby Lift", which departed from Saigon, Vietnam, April 4, 1975, was survived by 149 orphaned children on their way to adoptive homes in the West. It had 157 passenger fatalities. The aircraft disaster exposed the surviving children to a complex disaster environment in which subatmospheric(More)
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