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This paper focuses on a knowledge – based decision system for human resource management within public administrations, with the aim of improving the service quality. In particular, the construction of decision rules for a generic public administration considers a Skill Gap Analysis among real and ideal workers competence profiles. The procedure foresees the(More)
This paper focuses on a possible improvement of knowledge-based decision support systems for human resource management within Public Administrations, using a co-creation of value's mechanism, according to the Service-Dominant Logic (SDL) paradigm. In particular, it applies ontology-driven data entry procedures to trigger the cooperation between the Public(More)
This paper focuses on improvements of logistics via removal of weakness points inside the district Agro Nocerino Sarnese (Italy, region Cam-pania), famous for the export of products of high quality to other Italian regions and/or foreign countries. The logistic chain is guaranteed by fleets of trucks, whose aim is to transport goods from a point to another(More)
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