Lorenzo Cantoni

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The objective of this manifesto (as a result of the JITT workshop in June 2014) is to identify a list of pivotal research topics and issues in e-tourism. E-tourism can be seen as everything that happens electronically in the travel and tourism industry/ experience; more formally it is defined as the design, implementation and application of IT and ecommerce(More)
This paper engages with issues of universality and locality in the context of community-based participatory design (PD), and focuses on the challenges and opportunities associated with incorporating local views and forms of participation in the design process. The notion of 'designing for participation' is advanced as a quintessential perspective for(More)
This experience report presents a case study and the lessons learned from using Real Time Web (RTW) in the design of a corporate website. RTW is an innovative methodology to effectively elicit and plastically represent requirements in the design process of a web application. RTW adopts a playful approach to collaboratively elicit requirements and strategic(More)
Web usability evaluation methods have been traditionally considered as detached from the analysis of the actual usages of a web applications. While the former is typically delegated to web engineers or web designers, the latter seems to be a concern only for online marketing experts. Based on our previous research results, in this paper we present a(More)