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A field study was performed in a hospital pharmacy aimed at identifying positive and negative influences on the process of detection of and further recovery from initial errors or other failures, thus avoiding negative consequences. Confidential reports and follow-up interviews provided data on 31 near-miss incidents involving such recovery processes.(More)
It's about time we align: meeting deadlines in project teams / by Josette M.P. Gevers. Acknowledgements Finally, this project is finished. It has taken me quite a while and I would not dare say that I met the deadline, but it has been a great experience, very educational and highly enjoyable. This is, above all, to the credit of those who stood by me and(More)
4 Dit proefschrift is goedgekeurd door de promotoren: Acknowledgements This PhD-project has been very instructive and inspiring. I consider it a great privilege that I have had the opportunity to do it. Many people have supported me during this research project and I would like to take this opportunity to thank all of them, although I fear the following(More)
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