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OBJECTIVE to add to knowledge around women's perceptions of their preparation for and actual experience of a recent scheduled caesarean birth. DESIGN, PARTICIPANTS AND SETTING a mixed method study incorporating a postal survey and one-on-one interviews was used. The survey provided feedback on resources to prepare women for their caesarean birth such as a(More)
One aspect of the strategic mission for any institution of higher education is the recruitment and retention of top-flight faculty. At New York University (NYU) School of Law, Information Technology Services (ITS) has been collaborating with the Dean's Office over the past few years to make sure that technology is integrated into and supports various(More)
Documentation is a required part of a complete software product or network service. Whether its shareware or shrink-wrapped, the company has to tell the user something about how to use the product. Companies must choose what level of written documentadon the customer receives with the product. Even though documentation is a required part of the product, it(More)
At NYU School of Law, all of our exams are administered using technology. By using the words 'exam' and 'technology' in the same sentence, you add challenges. This paper explores our user support strategy developed and refined over the past 6 years to address these challenges for in-class, take-home, and remotely administered exams. We will discuss our(More)
User Services attracts all types. This talent develops differently, and opportunity can knock on many doors. At New York University (NYU) School of Law, we had a few Helpdesk technicians who took a web development class. When our new exam software came without robust administrative/management tools, opportunity did knock. We started off in PHP, scarfed some(More)
BACKGROUND the Women and Newborn Drug and Alcohol Service (WANDAS) is a specialist, midwifery-led service providing pregnancy care to women dealing with alcohol and other drug (AOD) use, at the sole tertiary maternity hospital in Western Australia. AIM to assess the antenatal, intrapartum and neonatal outcomes of women with Hepatitis C (HCV) who attended(More)
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