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1. Introduction Flexibility due to an IT infrastructure (ITI) is considered an important source of business value. Business, public, and governmental organizations confronted with time and other pressures must adjust their strategies, but frequent change cannot be accomplished unless the ITI is able to accommodate it in an efficient and effective manner.(More)
This article develops an organizational view of the roles and impacts of e-collaboration. Drawing upon the dynamic capabilities perspective, e-collaboration is conceptualized as a change-oriented capability that enables a firm to identify, integrate, and apply its knowledge assets to meet competitive demands. Therefore, e-collaboration potentially has three(More)
The increasing adoption of Web services is one of the most important technological trends in contemporary business organizations. This trend is motivated by claims about the ability of Web services to facilitate information technology (IT) flexibility, improve information management, and even lead to a competitive advantage. However, as the move towards Web(More)
In recent years, enterprise system (ES) software markets have been very dynamic. While contemporary customers are increasingly seeking ES solutions that require less and less customization and implementation effort, it is unclear whether all ES providers should take the 'vertical' path of offering functionality tailored to specific industries. Given the(More)
This study examines the business value associated with business intelligence (BI) systems, based on the premise that business value is largely contingent on system type and its unique contribution. The study adopts a process-oriented approach to evaluating the value contribution of BI, arguing that it stems from improvements in business processes. The study(More)
The contractual mechanism of software development outsourcing, typically either fixed-price (FP) or time-and-materials (T&M), determines the nature of incentives, risk sharing, and coordination between client and vendor. While software engineering considers project size as crucial for project planning and success, neither economic nor organizational(More)