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1. Introduction Flexibility due to an IT infrastructure (ITI) is considered an important source of business value. Business, public, and governmental organizations confronted with time and other pressures must adjust their strategies, but frequent change cannot be accomplished unless the ITI is able to accommodate it in an efficient and effective manner.(More)
This study examines the business value associated with business intelligence (BI) systems, based on the premise that business value is largely contingent on system type and its unique contribution. The study adopts a process-oriented approach to evaluating the value contribution of BI, arguing that it stems from improvements in business processes. The study(More)
In recent years, enterprise system (ES) software markets have been very dynamic. While contemporary customers are increasingly seeking ES solutions that require less and less customization and implementation effort, it is unclear whether all ES providers should take the 'vertical' path of offering functionality tailored to specific industries. Given the(More)
This article develops an organizational view of the roles and impacts of e-collaboration. Drawing upon the dynamic capabilities perspective, e-collaboration is conceptualized as a change-oriented capability that enables a firm to identify, integrate, and apply its knowledge assets to meet competitive demands. Therefore, e-collaboration potentially has three(More)
The increasing adoption of Web services is one of the most important technological trends in contemporary business organizations. This trend is motivated by claims about the ability of Web services to facilitate information technology (IT) flexibility, improve information management, and even lead to a competitive advantage. However, as the move towards Web(More)
With the growing popularity of mobile commerce (m-commerce), it becomes vital for both researchers and practitioners to understand m-commerce usage behavior. In this study, we investigate browsing behavior patterns based on the analysis of clickstream data that is recorded in server-side log files. We compare consumers' browsing behavior in the m-commerce(More)