Line Melby

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OBJECTIVE The introduction of health information technologies (HIT) can lead to unintended consequences. We studied a newly introduced electronic messaging (e-messaging) system for communication between homecare providers and general practitioners (GPs) in Norway. The objective of this paper is to identify and discuss unintended consequences of the(More)
INTRODUCTION Clinical work is increasingly fragmented and requires extensive articulation and coordination. Computer systems may support such work. In this study, we investigate how instant messaging functions as a tool for supporting articulation work at the hospital. PURPOSE This paper aims to describe the characteristics of instant messaging(More)
INTRODUCTION Information and communication technologies (ICT) are seen as potentially powerful tools that may promote integration of care across organisational boundaries. Here, we present findings from a study of a Norwegian project where an electronic interdisciplinary discharge summary was implemented to improve communication and information exchange(More)
BACKGROUND From a philosophy of science perspective, the literature has posited that different research approaches influence field studies. Studies addressing interdisciplinary research have focused on the challenges of organizing and running interdisciplinary teams, cultural differences between and within disciplines, and constraints in conducting(More)
An e-message system is one of the promising communication tools for fostering better collaboration between hospitals and municipal-based homecare services. However, hospital care is often confronted with patients that need a myriad of services after discharge, of which municipal homecare is only one. We conducted a qualitative interview study to examine(More)
The study presented in this paper addresses the implementation of electronic messaging (e-messaging) in Norwegian healthcare. The aim of the paper is to show in detail how healthcare workers are creative and inventive in their efforts to integrate new technology in their workplace. An important part of technology implementation is the development of(More)