Linda Ibrahim

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Reasons frequently given for process improvement failure include lack of training, education, awareness of the principles and value of process improvement, or how to do it. Whereas there is a growing body of knowledge regarding process improvement, this information is scattered and sometimes inconsistent. This paper examines issues, challenges and(More) 11 F by the premise that improving products is predicated on improving processes used to develop and deploy them, early process improvement efforts based on the Capability Maturity Model (CMM) were focused on software systems. Documented cases of software systems fraught with problems underscored the need for scrutinizing software(More)
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