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This position paper discusses the customer-oriented combination of mobility services offered by multimodal mobility platforms. We present a process-oriented approach on the selection and provision of complex mobility services and give an overview of state-of-the-art mobility platforms in German-speaking areas. We exemplify the limitations of current(More)
Null for their helpful comments. We would also like to express our thanks to the participants in seminars at the University of Gallen and the European Business School in 2003 for their helpful and supportive comments. We owe gratitude to the senior management of Novartis S.A. for their encouragement and the time they took to discuss our data with them. The(More)
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