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The disqualification of third-party cloud services has caused great threat to large-scale Enterprise Systems (ESs). Service Level Agreements (SLA) management is used to enhance Quality of Service (QoS) in an effective way. Conventional service exception handling is triggered to deal with functional failure. However, in some critical business scenario,(More)
Cloud computing and service computing can be integrated into a distributed computing platform which provides a set of services to their users. Different services could cooperate with each other to accomplish more intricate tasks. However, third-party cloud services may cause failures or quality violation of workflow applications. Especially in some critical(More)
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