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ABSTRACT E-Government is being developed according to Government strategic plans. These plans constitute a framework for digital public services that will benefit both citizens and public… (More)
Current e-Government applications focus on means and procedures that deliver public services to citizens, in order to improve the quality of public services and minimize expenditures in public… (More)
Abstract E-Government projects are currently service oriented, focusing on the implementation and diffusion of digital public services through one-stop points of access for citizens. E-Government… (More)
Current e-government systems offer only a few digital public services. Additionally, studies carried out around the world show that citizens who have used digital means to access the public… (More)