Lene Berge Holm

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The Norwegian Board of Health Supervision has strongly recommended that all hospitals need to take action to improve the long waiting times before patients are seen by a physician in the Hospital Emergency Department. Akershus University Hospital has complied with this by introducing physician triage every weekday from 10am to 7pm. Because it is difficult(More)
With patient flow simulation models it is not only important to identify visible resources obvious for inclusion in the model, but before this, it is important to fully understand and structure the problem situation, grounding it in the reality of working lives and organizational structure, strategies and professional cultures. In this project we have used(More)
A 45% increase in patient volume will have significant influence on the patient flow of an Emergency Department (ED). This is expected for Akershus University Hospital in 2011 when the catchment area increases from 340,000 to 500,000 inhabitants. An important question for the hospital management is: What is the lowest number of additional resources that(More)
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