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The phenomenon of eParticipation is receiving increasing attention, demonstrated by recent technology implementations, experiments, government reports, and research programs. Understanding such an emerging field is a complex endeavor because there is no generally agreed upon definition of the field, no clear overview of the research disciplines or methods(More)
The concept of benefits management highlights explicit practices to facilitate benefits realization from information technology (IT) investments, in addition to plain project management focusing on information systems (IS) deliverables as such. This article presents preliminary results from a Delphi study of identifying critical issues to facilitate(More)
Government agencies currently experience increasing pressure to document benefits from spending on eGovernment efforts. Hence, structured methods for benefits management (BM) are being developed. However, hardly any studies have investigated how such approaches are used and experienced. This study addresses this practice-research gap by reporting a study of(More)
Previous research indicates that the benefits of e-government initiatives are slower to realize than initially expected. This has partly been ascribed to the particularly complex settings of e-government projects, consisting of a variety of stakeholders promoting different and often conflicting objectives. Yet few studies have explicitly addressed the(More)
The emerging research area of e-Government is gradually moving towards a level of maturity on the back of increasingly rigorous empirical research. Yet, there has been little theoretical progress and a cumulative tradition is not emerging. We argue that a principle reason for this is a lack of shared understanding about basic concepts and entities amongst(More)