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PURPOSE When barcode medication administration (BCMA) is implemented nurses are required to integrate not only a new set of procedures or artifacts into everyday work, but also an orientation to medication safety itself that is sometimes at odds with their own. This paper describes how the nurses' orientation (the Practice Frame) can collide with the(More)
The objective of this review was to describe methods used to study and model workflow. The authors included studies set in a variety of industries using qualitative, quantitative and mixed methods. Of the 6221 matching abstracts, 127 articles were included in the final corpus. The authors collected data from each article on researcher perspective, study(More)
Designing patient-centered consumer health informatics (CHI) applications requires understanding and creating alignment with patients' and their family members' health-related activities, referred to here as 'patient work'. A patient work approach to CHI draws on medical social science and human factors engineering models and simultaneously attends to(More)
Research has shown that "place matters" in health and illness. Climate, pollution and crime are examples of geographically specific social and environmental factors that can substantially impact health. However, health care decision-making and practice do not currently include spatial data on specific patients. Opportunities to incorporate clinically(More)
Diana Forsythe was a pioneering anthropologist who raised innovative and unsettling questions about the role of information technology in life and work, and differences in perspective between designers and users of technology. Diana was known for her tenacious defense of the integrity of ethnographic research, and for her enthusiastic examination of the "(More)