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Comparison of motivational patterns of information systems (IS) and non-information systems people in the same occupational group reveals no significant differences. This finding contrasts with prior writings. Conceptually, this study focuses on a more complete set of motivators of productive work behavior. Methodologically, it measures moti-vators with a(More)
This study, based on seven different samples involving 1005 employees, examines whether IS and non-IS people are or should be managed differently. How IS and non-IS people are managed is measured by three sets of managerial activities: (1) enriching the job, (2) attending to inter-personal relations, involving the employee, and reinforcing work behavior,(More)
Research suggests that the management of information systems professionals makes a difference in the quality and quantity of systems produced. Although technological developments that affect system quality are easy to isolate, the effects of differences in management are harder to assess. This paper reports the results of a two-stage effort to develop,(More)
In the past year, Americans' perceptions of financial institutions throughout the United States have significantly changed. As conditions of U.S. and worldwide financial institutions have worsened, the perceptions of Americans toward financial institutions have also worsened. This study attempts to ascertain if customer perceptions of local financial(More)
This study investigates whether work-unit environments differ for information systems (IS) and non-information systems (non-IS) employees. Within the same occupational level, i.e., within clerical, technical-professional, and managerial level personnel, no differences are discovered in the overall work-unit environments of IS and non-IS employees.(More)
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