Laila Benhlima

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Nowadays, e-government has emerged as a government policy to improve the quality and efficiency of public administrations. By exploiting the potential of new information and communication technologies, government agencies are providing a wide spectrum of online services. These services are composed of several web services that comply with well defined(More)
The development of an efficient e-Government for offering information and electronic services (e-services) to citizen and enterprise is the main objective of many Governments. However, the Public administrations (PA) are characterized by their heterogeneous and distributed environment, which make their cooperation and integration under the umbrella of(More)
E-government has emerged as a government policy to improve the quality and efficiency of administration and make it more proactive and especially more service oriented. To raise these challenges, Moroccan government agencies are providing a wide spectrum of online services to improve government-citizen interactions. However, single service may not be able(More)
Mediation systems allow integration of disparate and heterogeneous data sources. Unfortunately, with the increasing number of integrated sources, especially in the context of web, mediator's responses time increases considerably while the answers are not adapted to users profiles. In this paper, we present a personalization layer that makes the mediation(More)
Nowadays, with the increasing number of integrated data sources, there is a real trend to personalize mediation systems to improve user satisfaction. To make these systems user sensitive, we propose a personalization platform called 2P-Med. 2P-Med allows personalizing any mediation system used in any domain following a cyclic process. The process includes(More)