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Incivility in the workplace: incidence and impact.
- L. Cortina, V. Magley, J. H. Williams, R. Langhout
- PsychologyJournal of occupational health psychology
Although women endured greater frequencies of incivility than did men, both genders experienced similarly negative effects on job satisfaction, job withdrawal, and career salience, and indices of psychological and physical health were relatively unaffected.
Unseen Injustice: Incivility as Modern Discrimination in Organizations
- L. Cortina
This article advances a theory of incivility as a veiled manifestation of sexism and racism in organizations. To support this argument, I draw from social psychological research on modern…
Personal and workgroup incivility: impact on work and health outcomes.
A theoretical model of the impact of workplace incivility on employees' occupational and psychological well-being is developed, finding that satisfaction with work and supervisors, as well as mental health, partially mediated effects of personal incvility on turnover intentions and physical health.
Patterns and profiles of response to incivility in the workplace.
Employees experiencing frequent and varied incivility from powerful instigators generally appraised their uncivil encounters more negatively, and responded to this stressor using a multifaceted array of coping strategies, which entailed support seeking, detachment, minimization, prosocial conflict avoidance, and assertive conflict avoidance.
Selective Incivility as Modern Discrimination in Organizations
- L. Cortina, Dana Kabat-Farr, Emily A. Leskinen, M. Huerta, V. Magley
- Political Science
- 1 September 2013
This collection of studies tested aspects of Cortina’s theory of selective incivility as a “modern” manifestation of sexism and racism in the workplace and also tested an extension of that theory to…
Raising voice, risking retaliation: Events following interpersonal mistreatment in the workplace.
Discriminant function analyses demonstrate lower professional, psychological, and physical well-being among mistreated employees who have been further victimized with retaliation and reveal health-related costs associated with victim silence--that is, enduring mistreatment without voicing resistance.
Interpersonal mistreatment in the workplace: the interface and impact of general incivility and sexual harassment.
Findings revealed that general incivility and sexual harassment were related constructs, with gender harassment bridging the two and these behaviors tended to co-occur in organizations, and employee well-being declined with the addition of each type of mistreatment to the workplace experience.
The (un)reasonableness of reporting: antecedents and consequences of reporting sexual harassment.
- M. Bergman, R. Langhout, P. Palmieri, L. Cortina, L. Fitzgerald
- Psychology, BusinessThe Journal of applied psychology
- 1 April 2002
It is argued that organizational responses to reports (i.e., organizational remedies, organizational minimization, and retaliation) as well as procedural satisfaction can account for these negative effects of reporting.
The Climate for Women in Academic Science: The Good, the Bad, and the Changeable
Deficits theory posits that women scientists have not yet achieved parity with men scientists because of structural aspects of the scientific environment that provide them with fewer opportunities…
From Insult to Injury: Explaining the Impact of Incivility
Previous research has demonstrated that violence, harassment, and discrimination have negative consequences for individual well-being. However, this literature has focused less on subtle forms of…