L. Maillet

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Background In 2004, the Québec government implemented an important reform of the healthcare system. The reform was based on the creation of new organisations called Health Services and Social Centres (HSSC), which were formed by merging several healthcare organisations. Upon their creation, each HSSC received the legal mandate to establish and lead a Local(More)
Purpose Improving the performance of health care organizations is now perceived as essential in order to better address the needs of the populations and respect their ability to pay for the services. There is no consensus on what is performance. It is increasingly considered as the optimal execution of four functions that every organization must achieve in(More)
  • BUZZARD COULEE, E. P. Milley, +8 authors S. F. Jones
  • 2009
SASKATCHEWAN, CANADA, NOVEMBER 20, 2008. A. R. Hildebrand, E. P. Milley , P. G. Brown, P. J. A. McCausland, W. Edwards, M. Beech, A. Ling, G. Sarty, M. D. Paulson, L. A. Maillet, S. F. Jones and M. R. Stauffer. Department of Geoscience, 2500 University Drive NW, University of Calgary, Calgary, AB T2N 1N4 (ahildebr@ucalgary.ca, epmilley@ucalgary.ca),(More)
INTRODUCTION Advanced access is an organizational model that has shown promise in improving timely access to primary care. In Quebec, it has recently been introduced in several family medicine units (FMUs) with a teaching mission. The objectives of this paper are to analyze the principles of advanced access implemented in FMUs and to identify which factors(More)
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