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This article discusses the practical issues in using computerized management information systems (MIS) data in mental health program evaluation. A general procedure is proposed for defining useful evaluation questions and integrating computerized MIS data with qualitative data from interviews with administrators and staff. Using an actual evaluation of two(More)
BACKGROUND Studies have shown improvement in quality of health care in the United States. However, the factors responsible for this improvement are largely unknown. OBJECTIVE To evaluate the effect of the Medicare Quality Improvement Organization (QIO) Program in 4 clinical settings by using performance data for 41 quality measures during the 7th Scope of(More)
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