L. Beril Toktay

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Remanufacturing is a production strategy whose goal is to recover the residual value of used products. Used products can be remanufactured at a lower cost than the initial production cost, but remanufactured products are valued less than new products by consumers. The choice of production technology influences the value that can be recovered from a used(More)
We consider a monopolist expert offering a service with a ‘credence’ characteristic. A credence service is one where the customer cannot verify, even after a purchase, whether the amount of prescribed service was appropriate or not; examples include legal, medical or consultancy services and car repair. This creates an incentive for the expert to ‘induce(More)
Relicensing as a Secondary Market Strategy Nektarios Oraiopoulos College of Management, Georgia Institute of Technology, Atlanta, GA 30308. Phone: (404)385-4887, nektarios@gatech.edu Mark E. Ferguson College of Management, Georgia Institute of Technology, Atlanta, GA 30308. Phone: (404)894-4330, mark.ferguson@mgt.gatech.edu L. Beril Toktay College of(More)
An extensive body of literature argues for the benefits of planned obsolescence, the strategy of designing products with low durability to induce repeat purchases from the consumers. Yet, some firms avoid planned obsolescence and instead offer products with high durability. In this paper, we offer a demand-side rationale for a high-durability product design(More)
This paper considers inventory models with advance demand information and flexible delivery. Customers place their orders in advance, and delivery is flexible in the sense that early shipment is allowed. Specifically, an order placed at time t by a customer with demand leadtime T should be fulfilled by period t+T ; failure to fulfill it within the time(More)
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We consider a supply chain where a contract manufacturer (CM) serves a number of original equipment manufacturers (OEMs). Investment into productive resources is made before demand realization, hence the supply chain faces the risk of underor over-investment. The CM and the OEMs differ in their forecast accuracy and in their resource pooling capabilities,(More)
Extended Producer Responsibility (EPR) is a policy tool that holds producers financially responsible for the post-use collection, recycling and disposal of their products. EPR implementations are typically collective a large collection and recycling network (CRN) handles multiple producers’ products in order to benefit from scale and scope economies. The(More)