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company with plans for becoming a billion-dollar company in the near future realized it needed to develop a new information system (IS) to cope with the increasing workload it was experiencing—a situation expected to continue. After more than two years of investing in information technology resources—including new IS staff and new management to develop the(More)
Increased globalization and the consequent dispersion of IT activities around the world have driven the growth of offshore outsourcing. The share of offshore software development (OSD) in the high-cost countries has grown tremendously since the 1990s and this trend will continue in the coming years. Software development projects continue to experience poor(More)
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