Kunal Mohan

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The realization of benefits from IS/IT investments has consistently been reported as one of the major challenges of organizations. This paper reports on the findings from an exploratory field study on how benefits management success ultimately contributes to better IS/IT exploitation. A total of 34 semi-structured interviews were held within 29(More)
Despite the overwhelming advantages of using IS development and management (ISDM) methodologies, organisations are rarely able to motivate their staff to use them. The resulting lack of methodology usage by individuals fails to deliver the expected advantages of better quality, control, less time, and less effort in IS development projects. We analyse the(More)
Despite organizations' substantial investments in information systems and information technology (IS/IT), the successful realization of appropriate benefits is still often considered a major organizational challenge. Benefits management (BM) aims at resolving this issue and has become increasingly popular in recent years. Although several papers have been(More)
Although organisations continue to make substantial investments in information systems and information technology (IS/IT), the successful realisation of value (i.e. benefits) from such investments has consistently been reported as a major organisational challenge. From a project perspective, this paper examines whether benefits management (BM) practices can(More)
In 1996, the Cranfield benefits management (BM) process model was developed as a response to organizations' dissatisfaction with the results of information systems and information technology (IS/IT) projects. In contrast with traditional project management dimensions, such as time, cost, and quality, BM emphasizes the need to identify, plan, realize, and(More)
Employee portals are collaborative information systems that are utilized by many companies to improve information exchange, communication, and employee collaboration, as well as to better support their business processes. Although some studies investigate single aspects of portal success, the critical success factors of how employee portals help their users(More)
Although organizations continue to make substantial investments in information systems and information technology (IS/IT), the successful realization of benefits from such investments has consistently been reported as one of the major organizational challenges. From a project perspective, this paper examines whether benefits management (BM) practices can be(More)